Delivery & shipping costs
Shipping & Delivery
For a limited time, we are offering free shipping within Germany. You will receive a tracking ID via email with your shipping confirmation.
| Processing Time | Delivery Time | Cost |
|---|---|---|
| 1 - 2 business days | 3 - 12 days | $0.00 |
All shipments are typically delivered within the timeframes stated above. However, in rare cases, deliveries may take 1-2 days longer than usual. If your package has not arrived after this period, please contact us, and we will assist you immediately.
Product Availability & Delivery Conditions
Deliveries are subject to product availability. If an item you ordered is unexpectedly unavailable despite careful inventory management, we will offer you a product of equal quality and price as a substitute. However, you are not obligated to accept this alternative.
In this case, you may cancel your order, and we will inform you immediately about the unavailability. If you choose to cancel, we will refund any payments made without delay.
If we experience shipping delays or an order becomes impossible to deliver due to reasons within our control (excluding intent or gross negligence), liability for damages is excluded.
If delays are caused by circumstances beyond our control (e.g., force majeure, third-party disruptions), the delivery timeframe will be appropriately extended. We will inform you as soon as possible. If the delay lasts longer than four (4) weeks from the order date, both parties may cancel the contract.
International Shipping
We only ship within Germany. Shipping to US requires a separate written agreement (see Section 2.5).
For international orders or if there is a reasonable risk of non-payment, we reserve the right to ship only after receiving full payment (prepayment requirement). If we enforce this policy, we will notify you immediately. In this case, the shipping time starts once payment has been received.
Additional Information
Shipping costs are included in our product prices. The total price, including VAT and applicable shipping fees, is displayed at checkout before you submit your order. Unless otherwise stated, shipping is always free.
🚚 We cover all shipping costs! No matter how much you order, you pay zero shipping fees.
If you legally cancel your order (see Section 9), you are responsible for the return shipping costs.
Payment Methods
We accept the following payment methods:
- Credit Card (Visa, MasterCard)
- PayPal
Invoices must be paid in full and without deductions upon receipt.
For credit card payments, your card will be charged when the order ships.